Privacy Policy

Effective Date: 30th March 2025

Welcome to Kenstate Valuers (“Company,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use Kenstatevaluers.co.ke (“Website”).

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, physical address, and payment details when you register as a user or agent.
  • Property Information: Details about listed properties, including images and descriptions.
  • Usage Data: IP addresses, browser type, device information, and browsing behavior.
  • Communications: Messages, inquiries, and customer support interactions.

2. How We Use Your Information

We use collected data to:

  • Provide and improve our real estate services.
  • Process registrations and verify agents.
  • Facilitate property transactions and communications between users.
  • Send notifications, updates, and promotional offers.
  • Ensure compliance with our Terms and applicable laws.

3. Sharing of Information

We do not sell or rent user information. However, we may share data with:

  • Service Providers: Third-party partners assisting with payments, hosting, analytics, or customer support.
  • Legal Authorities: When required by law or to protect our rights and users’ safety.
  • Other Users: When necessary to facilitate property transactions between users and agents.

4. Cookies and Tracking Technologies

  • We use cookies and similar tracking technologies to enhance user experience and analyze Website traffic.
  • Users may disable cookies in their browser settings, but this may affect functionality.

5. Data Security

  • We implement industry-standard security measures to protect personal data.
  • However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. User Rights

Users have the right to:

  • Access, update, or delete their personal data.
  • Opt-out of marketing communications.
  • Request a copy of the personal data we store.

To exercise these rights, contact us at info@kenstatevaluers.co.ke.

7. Data Retention

  • We retain user data for as long as necessary to fulfill our services and legal obligations.
  • Inactive accounts and related data may be deleted after a certain period.

8. Third-Party Links

  • Our Website may contain links to third-party sites. We are not responsible for their privacy policies or practices.

9. Children’s Privacy

  • Our services are not intended for individuals under 18 years old. We do not knowingly collect data from minors.

10. Changes to This Policy

  • We may update this Privacy Policy from time to time. Users will be notified of significant changes.

11. Contact Information

For any privacy-related inquiries, contact us at info@kenstatevaluers.co.ke or +254-732-636 275.

By using Kenstatevaluers.co.ke, you acknowledge that you have read, understood, and agreed to this Privacy Policy.